Body Shop Customers Remain Loyal Despite L’Oréal Takeover
There has been no sign so far of Body Shop customers deserting the green toiletries chain after its founder Dame Anita Roddick’s decision to sell out to the global cosmetics giant L’Oréal.
Critics of the £650m takeover have focused on the French group’s policies on animal testing and had suggested that Body Shop’s loyal customers might take their custom elsewhere in protest. But yesterday the 2,000-strong international store chain said like-for-like sales were ahead 5% in recent weeks. The trading update came as Body Shop, founded more than 30 years ago, announced a 5% increase in profits for the year of £37.6m.
The L’Oréal deal, revealed in March, surprised almost all City analysts. Many believed that Dame Anita – who had publicly criticised L’Oréal and its anti-ageing products – would never agree to such a takeover, especially as L’Oréal is 26% owned by Nestlé, one of the most boycotted companies in the world. Dame Anita had tried to block Unilever’s takeover of Ben & Jerry’s, the US ice-cream business with an ethical reputation like that of Body Shop.
Other analysts voiced surprise that L’Oréal would want to go into the retail business. Its empire has been built almost solely on brands and its only other retail outlets are a handful of Kiehl’s natural cosmetics stores.
Dame Anita and her husband Gordon Roddick cashed in their 18% stake for £117m. The deal will be finalised at the end of this month. Dame Anita plans to use her famous powers of persuasion to encourage L’Oréal to use more raw materials from fair trade sources. She has also pledged to give away her fortune before she dies.
The chairman and chief executive of the retail chain, Adrian Bellamy and Peter Saunders, are to continue running it under its new ownership. Mr Bellamy will receive more than £22m for his 3.4% stake.
A Body Shop spokesman said: “As we can see from current trading, our customers continue to shop with us and buy our ethical products.”
The chain had warned on profits after it endured tough trading in Britain and America over Christmas, but that was partly offset by sales elsewhere.
Related posts:
- Mobile Auto Body Shop In Portland, Oregon, Provides Scratch And Dent Repair At Home Or Office Emailwire: Willie Fisher was awarded a Collision on Wheels...
- Customers Cash In With Prizes At Store Opening Yorkshire Evening Post: Retail chain Cash Generator celebrated the...
- First Arab ‘Western Style’ Speciality Coffee Shop Chain Opens In UAE Business Intelligence Middle East: Syria’s favourite specialty coffee chain,...
- 7-Eleven Notices Customers Buying Beer In 18 Packs And Cutting Back On Cigarette Packs The Dallas Morning News: We heard a lot about...
- MaggieMoo’s Ice Cream & Treatery Rewards Customers With Free Ice Cream On Tax Day Franchising.com: MaggieMoo’s Ice Cream & Treatery has announced that...
Related posts brought to you by Yet Another Related Posts Plugin.









Dame Anita Roddick is calling for a consumer boycott of Nestle. This is despite the fact that Nestle is a major shareholder in French cosmetics giant L’Oreal which bought Dame Anita’s company Body Shop for £652 million ($US1.2 billion). Dame Anita made £130 million ($US246 million) from the sale. Read more at:
http://www.soxfirst.com/50226711/the_hypocrisy_of_anita_roddick.php