Industry Veterans Launch Franchisee 911
Two loss prevention executives recently launched a new business venture to assist quick-service-restaurant and C-store franchise owners identify areas of loss and operational inefficiencies.
Franchisee 911 is being headed by D.B. “Libby” Libhart, formerly the director of U.S. security and safety for McDonald’s Corp., and retail consultant William Alford, who has led loss prevention programs at major regional chains including Harris Teeter Supermarkets, Kash n’ Karry Food Centers and BI-LO Supermarkets.
Franchisee 911 works with franchise owners to develop a customized and strategic plan for addressing loss prevention issues. It also offers customized audit programs that are tailored to specific business needs.
Alford said the development of the group was a result of talking with franchise owners who “many times do not have an LP department. They can ask for advice from the parent company but it comes in just that, the form of advice. Franchisee 911 could fill a void for these small business owners.”
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