Subway In Global POS Software Roll Out
Subway, the sandwich chain, has embarked on a global project to standardise its point-of-sale (POS) software.
The decision will see the international retailer install new systems in over 30,000 of its restaurants across 87 countries.
With a large network of franchisee operations, Subway decided to look for a scalable POS system designed for large and complex retail environments that could also help it strike a balance between the franchisee’s needs and the overriding central business strategy.
Thys Van Hout, Subway’s chief technology officer, stated: “We understood that this evaluation process was going to result in the largest global deployment of a commercially available solution in the QSR [quick service restaurant] market. We spent over 11 months evaluating over 25 vendors [so] our choice was unanimous.”
Subway opted to use the QSR POS software from provider Torex. It said the vendor’s international presence would help coordinate the roll out in terms of any risk to its business, while controlling costs. More.
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