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Auto Care Franchise, Franchisee Spar After Investigation

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Las Vegas Sun:

The Las Vegas company that franchises the Purrfect Auto name is in the news again, this time because of a dispute with a franchisee.

Last week, local media outlets reported Internal Revenue Service agents had served search warrants at multiple Purrfect Auto locations as part of a tax investigation. An attorney for Purrfect Auto franchisor Francare Inc. on Friday could not be reached for comment on that investigation.

And the Nevada Attorney General’s Bureau of Consumer Protection sued operators of 11 Purrfect Auto locations after an investigation in 2006, claiming they were running misleading ads and deceiving customers regarding services that were paid for but allegedly not performed. Discovery is under way in that case and a trial is set for October.

In the latest twist, Francare and a businessman who has owned three Purrfect Auto shops are in a dispute over advertising and royalty fees and whether the franchisee has the right to use the “Purrfect Auto” name.
Arif Virani filed suit in April in Clark County District Court against Francare, charging breach of contract and deceptive trade practices. He said he has three “mom and pop” Purrfect Auto shops and that they were hurt by the state investigation of other Purrfect Auto locations. Read more.

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